Refund Policy
At Southern Sparkles, we are committed to providing exceptional service and unforgettable event experiences. Please review our refund policy carefully before making a purchase.
All ticket sales for Southern Sparkles events, including wedding expos, workshops, and special events, are final. Tickets are non-refundable and non-transferable unless otherwise stated.
In the event that Southern Sparkles must cancel or reschedule an event, ticket holders will be notified promptly. If an event is canceled, a full refund will be issued to the original method of payment. If an event is rescheduled, tickets will automatically transfer to the new date. If you are unable to attend the rescheduled event, you may contact us within the specified timeframe to discuss available options.
Vendor booth fees are non-refundable once payment has been received and booth space has been reserved. This policy helps ensure fair planning and event coordination for all participating vendors.
If Southern Sparkles cancels an event due to circumstances beyond our control, vendors will receive a full refund of any booth fees paid. Southern Sparkles is not responsible for any additional expenses incurred by vendors, including but not limited to travel, lodging, marketing materials, or lost profits.
Payments made for sponsorships, advertising, or promotional opportunities are non-refundable once the agreement has been executed and payment has been processed.
Refund requests due to extraordinary circumstances will be reviewed on a case-by-case basis at Southern Sparkles' sole discretion. Approval of any exception is not guaranteed.